Slow Download Speed but Fast Upload Speed

  • #1
Recently, my download speed has been very low compared to earlier. I usually get around 25Mb/s download speed, but I just tested my internet speed and this is my issue:
Sometimes it will go equally low as 0.4 Mb/s
and even at 13 Mb/due south, the internet is actually hard to use. Youtube videos spend a longer time loading than playing, I tin can't really play whatsoever online games considering I lag everywhere. This started after my mom unplugged my router for a twenty-four hour period and and then plugged it back in. Before she unplugged it, information technology worked fine. After she plugged it back in, My download speed went down. The weird matter is, my upload speed and ping are the same as always. I was looking around for a fix and everyone said to disable WMM back up, just it was disabled already.

Earlier today, I downloaded a folder and in the downloads department of Google Chrome it said that the folder was being downloaded at 35 KB/southward.

This is getting really abrasive and if anyone could help, information technology would be greatly appreciated.

Someone Somewhere
Sep 23, 2012
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  • #12
People generally use far more downstream than upstream, so there's non much point in capping upsteam. Generally ISPs get a roughly equal amount of each one time information technology goes past the DSLAM/cable transmitter.

Do charter specifically say it'southward a 250GB plan, or do they just say that there'south a 'fair usage policy'. If the latter, calling upward and complaining should be enough to get it lifted. If the sometime, you may need to pay for a larger plan.

Someone Somewhere
Sep 23, 2012
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  • #2
What speeds practice you get if you get via Ethernet?

35KB/s is way less than 13Mb/due south; it's about 400kb/s. That means it's probable either your Internet access provider or the server you're downloading from.

Mar 13, 2011
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  • #3
sounds like your being throttled. its one thing to get a drib in speed at a busy time. simply to go from 25 down to thirteen then into kilobytes, thats something broken or washed deliberately to reduce your usage. mayhap you lot have gone over a cap.
all-time contact your isp and ask them to check the line.
  • #4
What speeds do y'all get if you go via Ethernet?

35KB/s is way less than 13Mb/s; it's nigh 400kb/south. That ways information technology's likely either your ISP or the server you're downloading from.

Currently, we take our router/modem on top of a cabinet type thing in our living room that is probably seven feet high, and my reckoner is all the way in my room so I don't really feel like bringing my computer, monitor, and all of the cables out in that location and moving effectually the router and modem.

Someone Somewhere
Sep 23, 2012
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  • #five
Sounds similar the difference between 13Mb/s and 25Mb/s is probably WiFi, then.

Try testing where you're downloading from with a couple of different sites - at that place are sites that only don't desire to pay for faster hosting and then you get atrocious speeds.

  • #six
Sounds like the difference between 13Mb/s and 25Mb/south is probably WiFi, then.

Try testing where you're downloading from with a couple of different sites - there are sites that simply don't desire to pay for faster hosting then you become atrocious speeds.

I don't call up it has anything to exercise with server hosting. My download speed was fine until my router was disconnected for 2 days. And besides, I tried another download, this time from mediafire, and the download started at the usual speed, and then a second later it went downwards to ~300 KB/s. So, the next second it went downward to ~250. An then on, until it was back to 35KB/south.

There was also something really weird that happened earlier on my iPod. I accept an app that tin download music/videos from websites, and I wanted to download a youtube video. I started the download and it started at 500KB/s, and went downward just similar the download from mediafire. The weird thing is this: I realized the video would take WAY besides long to download, so I downloaded the lower quality version of the video. I forgot to end the previous download and when I looked at the download progress, they were both downloading at 130KB/s. I also realized that if I would pause and then start the download once more, information technology would go up to ~500KB/s and go back down again.

Someone Somewhere
Sep 23, 2012
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  • #vii
Your Internet service provider is throttling you, by the sounds of it.
  • #eight
sounds like your being throttled. its 1 thing to get a drop in speed at a busy time. but to go from 25 downwardly to 13 so into kilobytes, thats something broken or washed deliberately to reduce your usage. maybe you have gone over a cap.
best contact your isp and inquire them to check the line.

Would the "cap" reset monthly? Considering, if and so, then I don't see how I could have already gone through it.

  • #9
Your Internet service provider is throttling you lot, by the sounds of it.

How would I get past this?

Someone Somewhere
Sep 23, 2012
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  • #10
The cap usually resets at the same time each month, though not necessarily on the 1st.

Does your ISP accept anywhere to view how much data you lot've used? See if you've used more information this month than normal.

  • #xi
I experience silly now :p I looked effectually online and I think yous are absolutley correct. Someone said that watching Netflix 4.17 hours a day for a month would be enough to accomplish a 250GB data limit. My family watches more than enough Netflix to reach that cap. Usually it totals to almost 8 hours a solar day. I will check this when my mom wakes up, every bit she is the one who pays for the Cyberspace. Patently Lease has this matter where you can rails your data usage, and my mom fabricated the account then when she wakes up ill cheque the information usage. Before 30 minutes agone, I idea data limits were only for phones! That still doesn't explain why my upload speed is the same. And if this is the trouble, practice you call back there is whatsoever manner we tin ask Lease to specifically increment the data cap?
Someone Somewhere
Sep 23, 2012
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  • #12
People generally use far more downstream than upstream, so there's not much point in capping upsteam. Generally ISPs get a roughly equal corporeality of each one time it goes by the DSLAM/cable transmitter.

Exercise charter specifically say it's a 250GB plan, or practise they just say that there'due south a 'off-white usage policy'. If the latter, calling up and complaining should be enough to go information technology lifted. If the erstwhile, you may demand to pay for a larger program.

Mar 13, 2011
10,957
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  • #14
run a tracert

open up the cmd prompt with admin privs and type tracert www.youfavwebsite.com
look for ** timout if its your isp thats timing out telephone them, if its another ip further down the list theres fiddling you lot can do other than hope they fix it.
paste the results hither if your unsure.

Someone Somewhere
Sep 23, 2012
22,291
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  • #15
Timeouts aren't a problem; enough of servers reject to reply to ICMP requests.
  • #16
run a tracert

open the cmd prompt with admin privs and type tracert www.youfavwebsite.com
look for ** timout if its your isp thats timing out telephone them, if its another ip farther down the listing theres little you can practice other than hope they fix it.
paste the results here if your unsure.

How tin I post the results? Is in that location a way to copy/paste, or do I accept to re-type it all?

Someone Somewhere
Sep 23, 2012
22,291
iii
84,965
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  • #17
Usually yous can correct-click and go copy. Ctrl-C won't usually piece of work at command prompts; it's often reserved for sending a terminate command.
  • #eighteen
Tracing route to www.google.com [173.194.46.81]
over a maximum of 30 hops:

ane <ane ms <1 ms <1 ms 192.168.i.1
two 6 ms 7 ms 6 ms 192.168.i.1
3 7 ms 8 ms 8 ms dtr04trcymi-tge-0-6-0-1.trcy.mi.lease.com [96.
34.34.94]
iv xiii ms eleven ms 11 ms crr02trcymi-tge-0-vii-0-v.trcy.mi.lease.com [96.
34.33.14]
five 20 ms eleven ms * crr02aldlmi-bue-4.aldl.mi.charter.com [96.34.36.
xx]
6 17 ms 15 ms 17 ms bbr01aldlmi-bue-2.aldl.mi.lease.com [96.34.2.i
0]
7 16 ms fifteen ms 16 ms bbr01chcgil-bue-4.chcg.il.charter.com [96.34.0.9
nine]
8 * 19 ms 16 ms prr01chcgil-bue-ii.chcg.il.charter.com [96.34.3.nine
]
9 * 17 ms 15 ms 96-34-152-30.static.unas.mo.charter.com [96.34.ane
52.30]
10 17 ms 17 ms 22 ms 209.85.244.3
11 * * * Asking timed out.
12 * 16 ms 19 ms ord08s11-in-f17.1e100.net [173.194.46.81]

Trace consummate.

Someone Somewhere
Sep 23, 2012
22,291
3
84,965
3,344
  • #19
Looks perfectly fine there.
  • #xx
Looks perfectly fine there.

Well that helps a lot (sarcasm). I don't mean to be rude.

  • #21
I decided to ping www.google.com
Pinging www.google.com [173.194.46.84] with 32 bytes of data:
Request timed out.
Request timed out.
Answer from 173.194.46.84: bytes=32 time=56ms TTL=53
Reply from 173.194.46.84: bytes=32 time=86ms TTL=53

Ping statistics for 173.194.46.84:
Packets: Sent = iv, Received = two, Lost = 2 (fifty% loss),
Approximate round trip times in milli-seconds:
Minimum = 56ms, Maximum = 86ms, Average = 71ms

Someone Somewhere
Sep 23, 2012
22,291
iii
84,965
3,344
  • #23
It looks a lot like your upload is saturated...

Exercise yous have any games that utilize a peer-to-peer system for updating?

  • #24
It looks a lot similar your upload is saturated...

Do you have any games that utilise a peer-to-peer system for updating?

What exercise yous mean by "peer-to-peer"?

Someone Somewhere
Sep 23, 2012
22,291
3
84,965
3,344
  • #25
Instead of traffic going from a server to lots of PCs, information technology goes from one PC to another. This ways you don't demand as much server infrastructure to distribute updates.

Looks similar WoW uses it to reduce server load when patches arrive.

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Source: https://forums.tomshardware.com/threads/slow-download-speed-but-fast-upload-speed-not-solved.1879298/

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